About Us
Finance by Jess was founded in 2018 in Wagga Wagga and has grown into one of the region’s most trusted mortgage brokers.
Jess built the business with a clear mission - to create a better, more supportive experience in an industry that can often feel confusing and overwhelming.
Finance doesn’t have to be complicated. Whether it’s your first time or you’ve been through it before, we’re here to guide you with clear, easy-to-understand advice and help you make confident, informed decisions.
We’re a small but passionate team of two, working with clients all across Australia through simple, convenient Zoom appointments.
No offices, no pressure.....just expert advice from wherever you are in Australia.
No matter your stage of life or financial situation, we’re here to support you.
We can’t wait to be part of your journey.
MEET OUR TEAM
Jess Vivian
CEO and Finance Broker
Jess is the founder and mortgage broker behind Finance by Jess.
With extensive experience in the finance industry, Jess began her career at Bendigo Bank, where she worked across a range of lending roles.
It was here that her passion for finance - and more importantly, helping people - truly took shape.
Driven, knowledgeable, and deeply client-focused, Jess is committed to continuously evolving and staying at the forefront of the industry to deliver the best possible outcomes for her clients.
Her approach is simple: make the lending process feel clear, straightforward, and stress-free.
It’s this philosophy that sits behind her commitment to simplifying the lending process.
Jess is known for creating a supportive and personalised experience, ensuring every client feels valued, confident, and well looked after - from the first conversation through to settlement and beyond.
Chrissy Haylen
Executive Assistant
After developing her career in the Mining Industry and having her beautiful family, Chrissy and Jess were fortunate to crossed paths through professional connections. Very quickly after they met, October 2022, Chrissy was welcomed into the Finance by Jess team as Jess’s Executive Assistant.
Having Chrissy join the FBJ Team has been a breath of fresh air. She brings positively, focus, structure and a bright and bubbly attitude.
With her desire for knowledge and constant drive to develop her professional capabilities, Chrissy has brought an extensive level of Administration experience.
She works closely with Jess to assist in ensuring seamless finance transactions and maintaining client relationships.
Chrissy takes extreme pride in her work and loves sharing and collaborating with the Team and liaising with our beautiful Clients.
You will often find her near the water spending time with her little family and enjoying the simple things in life!